Skip to:

General terms & conditions

The general terms and conditions apply to CUBE NASSFELD, Tröpolach 152, 9620 Hermagor, Austria and to CUBE SAVOGNIN, Veia Sandeilas 12, 7460 Savognin, Switzerland. Individual regulations which are only applicable to one of the locations are marked accordingly.

1. Rates
All quoted rates are given in Euro (EUR, CUBE NASSFELD) or Swiss Francs (CHF, CUBE SAVOGNIN) per person and per stay. They include all taxes and charges effective upon conclusion of the agreement. Breakfast, other board (if booked/previously agreed), other services (if booked/previously agreed), free use of the Relax and Fitness Area and admission to the CUBE Club (dependent upon opening times) are included. During the winter operating times of the ski lift, each guest is obliged to book a lift pass with each night of the stay.

2. Terms of payment
In order to make a reservation, guests are required to provide a credit card number or to pay a deposit, otherwise the reservation cannot be guaranteed. Should a valid credit card number not be available, a deposit of 50% of the total booking is payable within one week of the original reservation. The unpaid balance (remaining 50%) must be settled on the day of arrival in cash or with a debit or credit card. The total agreed price is payable upon arrival, either in cash or with a debit or credit card.

3. Terms of cancellation
Free cancellation up until one month prior to arrival date. The following cancellation fees apply thereafter.

up to 30 days prior to arrival          no charge
29 - 14 days prior to arrival            25% of the total agreed price
13 - 7 days prior to arrival             50% of the total agreed price
6 days prior to arrival or less         75% of the total agreed price
no-show                                      90% of the total agreed price

For all further cancellation regulations, a cancellation fee in accordance with the Austrian General Terms and Conditions for the Hotel Industry (AGBH 2006) will be charged.

Other cancellation terms may apply to offers with special discounts. These offers will be referenced accordingly.

4. General terms of the contract
At check-in, one credit card per room must be presented as a guarantee for possible replacement, repair and cleaning costs. Alternatively a cash deposit of EUR 30,-- (CUBE NASSFELD) / CHF 50,-- (CUBE SAVOGNIN) per person may be charged. If no complaints or incidents are reported until check-out, the deposit will be repaid in full. In case of necessary replacement, repair or cleaning costs, these will be subtracted from the deposit or charged to the final bill.

CUBE NASSFELD: All services offered as “Fun Sports” (Skifox, Snowbike, etc.) are provided by NTC Talbahn Sport-Service GmbH & Co KG, Tröpolach 155, 9620 Hermagor, operating under the name “Sport Sölle”. All services related to the ski pass are provided by Bergbahnen Nassfeld Pramollo AG, Sonnalpe Nassfeld 8, 9620 Hermagor. CUBE NASSFELD only acts as an agent for these services. Our partner’s terms and conditions apply.

CUBE SAVOGNIN: All services related to the ski pass are provided by Savognin Bergbahnen AG, Stradung 42, 7460 Savognin. CUBE SAVOGNIN only acts as an agent for these services.

Check-in is possible from 3 p.m. on the day of arrival. Check-out is by 11 a.m. at the latest on the day of departure. A deposit of EUR 10,-- (CUBE NASSFELD) / CHF 10,-- (CUBE SAVOGNIN) has to be paid for the key card upon arrival. The deposit will be refunded upon return of the key card.

Guests staying at CUBE have to be 18 or older or have to be accompanied by an adult. No admission to the CUBE Club for under 18 year-olds.

The consumption of food and drinks not purchased at CUBE is prohibited.

Violations of the House Rules may result in a penalty or a ban from the premises.

All reservations, changes and cancellations have to be in writing.

CUBE NASSFELD: For items not referred to in these general terms and conditions, the Austrian General Terms and Conditions for the Hotel Industry (AGBH 2006) apply.

The General Terms and Conditions contained herein do not apply to guests participating in meetings, incentives, congresses or conferences nor to tour operators or travel agencies. In these cases, separate conditions apply. If required, these terms and conditions can be made available anytime.

The court of jurisdiction for CUBE NASSFELD is Vienna, Austria.
The court of jurisdiction for CUBE SAVOGNIN is Savognin, Switzerland.